Services are fully compliant with HIPAA Security
and Privacy requirements by creating an ideal
"Chain of Trust" environment by seamlessly
integrating client-side software with a multiple
layered of security and a client verifiable confidentiality
throughout the entire system.
As your business
partner, Indigo will mirror the responsibilities
you have as a Business Associate. We ensured compliance
with HIPAA within a distributed, offshore workflow
model by taking care of the three most important
features of the proposed regulations – as
they relate to medical transcription – cover
the subjects of transmission, protection and accountability
of PHI – thus establishing the so called
“chain of trust”.
Security and confidentiality is ensured through
a set of failsafe mechanisms during -
The secure transmission of PHI in both voice and
text formats is ensured through 128-bit SSL encryption
in a dedicated / leased lines/VPN environment.
Checkpoint firewalls are in place to detect and
prevent unauthorized access of servers.
The security and access of PHI data is ensured
through. Access if further regulated through clearly
defined protocols detailing privacy requirements
and work and role defined access regulation thorough
All employees are trained on privacy requirements
and sign a "Statement of Non-disclosure and
confidentiality" apart from an ongoing audit
procedures. IndigoTrans’s proprietary workflow
engine provides privacy and compliance at each
step of the transcription process through End
to End audit trail, Job routing for each job,
Time-tracking throughout the job life-span, Unique
IDs for dictators, password controlled layered
by user-and role-based functions.